Utah Debt Relief Services and Financial Counseling | APFSC

Debt Relief Programs

Utah Debt Relief & Credit Counseling Services

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If you’re feeling overwhelmed by debt in Utah, you’re not alone. From Salt Lake City to St. George and Ogden to Logan, many Utah residents are managing growing credit card balances, student loans, and everyday financial pressure. At APFSC, we offer trusted, non-profit debt relief and credit counseling services designed to help you reduce debt, simplify your finances, and achieve lasting peace of mind.

The Financial Landscape in Utah

The Financial Landscape in Utah

Utah continues to experience population and job growth, but with rising home prices, interest rates, and consumer costs, many families are finding it harder to stay ahead financially. The average credit card debt per borrower in Utah has climbed past $6,000, and the average student loan debt sits at just under $32,000. Roughly 10.4% of residents are actively repaying student loans.

For individuals working in education, tech, healthcare, or seasonal industries, unexpected expenses can quickly push budgets beyond their limits. Credit cards become a short-term solution—but over time, the interest adds up, and so does the stress. That’s where APFSC can help.

How APFSC Helps Utah Residents Manage Debt

We begin with a free consultation to review your current income, expenses, and overall debt. One of our certified counselors will help you understand your options. If appropriate, we’ll create a customized Debt Management Plan (DMP) that allows you to consolidate your unsecured debt into one affordable monthly payment.

With a DMP, you’ll:

  • Work with creditors to reduce interest rates

  • Stop late fees, penalties, and collections

  • Make one easy monthly payment

  • Pay off your debt in 3 to 5 years

  • Get access to financial education and support tools

You won’t be borrowing more money—you’ll be taking control of what you already owe.

Why Utah Residents Fall into Debt

  • Medical emergencies or limited health insurance coverage
  • Credit card reliance for rent, gas, or groceries
  • Income disruption or business instability
  • High student loan balances from higher education
  • Lack of savings or financial planning resources

Talk to a HUD-certified housing counselor to get help with the housing challenges you’re facing.

What Makes a Debt Management Plan Effective?

A Debt Management Plan is ideal for people who want to repay what they owe but need help organizing payments and negotiating better terms. Once enrolled, you’ll make a single monthly payment to APFSC, and we’ll pay your creditors on your behalf.

Here’s what you can expect:

  • Lower interest rates

  • No more late fees or collection harassment

  • Steady progress toward debt freedom

  • Improved credit over time with consistent payments

  • Personal coaching to stay on track

This plan works for unsecured debts like credit cards, medical bills, personal loans, and collection accounts. It’s not a quick fix—but it’s a proven path to lasting results.

Know Your Rights in Utah

As a consumer in Utah, you’re protected by both federal and state laws. The Fair Debt Collection Practices Act (FDCPA) shields you from threats, harassment, or dishonest communication from debt collectors. In addition, Utah enforces a statute of limitations—generally four to six years depending on the debt type—which limits how long creditors can take legal action over unpaid debts.

If you’re facing collections or lawsuits, our team can help you understand your options and advocate on your behalf.

Utah Debt Statistics

  • Average credit card debt: $6,030
  • Average student loan debt: $31,985
  • Student loan borrowers: 10.4% of residents
  • Total student loan debt in Utah: $11.6 billion
  • Average credit score in Utah: 731

Why Choose APFSC?

As a non-profit organization, APFSC is focused on helping you—not profiting from your situation. We offer judgment-free support, transparent options, and actionable steps to help you get back on track.

When you contact us, you’ll speak with a certified counselor who understands the financial challenges unique to Utah. You’ll receive a personalized action plan based on your income, debt, and long-term goals. There’s no obligation, and your first session is completely free.

Talk to a HUD-certified housing counselor to get help with the housing challenges you’re facing.

Case Studies

Donna from Utah

“I didn’t think I had options—this team proved me wrong. Amazing experience.”

Before enrolling in a debt relief program:
  • Total unsecured debt: $6,529.65
  • Estimated interest charges: $7,513.57
  • Time to payoff: 16 years, 11 months
After enrolling in a debt management program:
  • Monthly payment reduced from $170.27 to $128.99
  • Total interest charges: $1,209.57
  • Time to payoff: 5 years

11 years, 11 months

Time Saved

$128.99

Monthly Savings

$6,304.00

Interest Saved

William from Utah

“A+ service. Honest, helpful, and extremely professional throughout.”

Before enrolling in a debt relief program:
  • Total unsecured debt: $25,498.92
  • Estimated interest charges: $31,225.14
  • Time to payoff: 25 years, 4 months
After enrolling in a debt management program:
  • Monthly payment reduced from $618.35 to $468.45
  • Total interest charges: $2,608.18
  • Time to payoff: 5 years

20 years, 4 months

Time Saved

$468.45

Monthly Savings

$28,616.96

Interest Saved

Approved agency for all major creditors including

us-bank
citi-bank
jp-morgan
barclays
discover
capital one bank
wells-fargo
usaa
pnc
navy-federal
synchrony
american-express



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Credit Counseling and Debt Management in Utah | APFSC

Reviewed by an APFSC NACCC-Certified Credit Counselor · Last updated 2026-05-13

APFSC Utah · 1108 East South Union Avenue · Midvale, UT 84047 · 1-800-682-4007
Free consultation · Nonprofit · DOJ-approved · No obligation

American Pacific Financial Services Corp (APFSC) is a 501(c)(3) nonprofit credit counseling agency serving Utahns. We are approved by the U.S. Department of Justice under 11 U.S.C. § 1115, BSI-certified to ISO 9001:2015 (cert #0047884258), a BBB Accredited Business, and our credit counselors are NACCC-certified.7

Talk to a counselor about your Utah debt today

Call 1-800-682-4007 Monday–Friday, or book your free consultation online. The first session is free, there is no upsell, and a NACCC-certified counselor — not a salesperson — will review your income, expenses, and debts and tell you what actually works for your numbers under Utah law.



Why Utahns call APFSC

Utahns carrying credit-card debt are not the population stereotype: most are employed, many are college-educated, and a large share are recovering from a one-time event — a medical bill, a job change, a divorce, a stretch of underemployment. A Debt Management Plan is built for exactly that profile. Average credit-card balance per borrower in Utah: {VERIFY: avg credit-card balance per borrower from myFICO state data}.1

Utahns who call APFSC are typically carrying $5,000–$40,000 in unsecured debt — credit cards, medical bills, personal loans, collections — spread across three to five accounts. At minimum payments and current APRs, that profile takes 20 to 27 years to retire and costs more in interest than the original principal.6 A Debt Management Plan compresses that to 3 to 5 years with a single monthly payment.

We are nonprofit. We do not sell loans, debt-settlement services, or credit-repair gimmicks. The counseling session is free whether or not you ever enrol in a plan.

Counseling reaches every county in Utah — from Salt Lake City, West Valley City, West Jordan, Provo, and Orem to smaller communities in between.


What a Debt Management Plan does for Utahns

A Debt Management Plan (DMP) is a structured 36–60-month repayment program administered by APFSC on your behalf. It is not a loan — you are not borrowing money. It is not debt settlement — you repay the full principal. It is a coordinated repayment of your existing unsecured debts at concessions APFSC has pre-negotiated with most major creditors.6

What a DMP changes for a Utahn

  • One consolidated monthly payment to APFSC, drawn by ACH on a date you choose
  • Lowered interest rates on enrolled accounts (often into single digits) under each creditor’s published DMP-acceptance policy
  • Waived late and over-limit fees on enrolled accounts
  • Collection calls stop on enrolled accounts as soon as creditors accept the proposal
  • A predictable payoff date, usually 36–60 months from enrolment

Creditors APFSC works with

National card issuers — Chase, Citi, Capital One, Discover, Bank of America, Wells Fargo, Synchrony, U.S. Bank, American Express — all maintain standing DMP-acceptance programs that apply uniformly to your Utah accounts. Regional banks and credit unions operating in Utah typically also participate. Your counselor will tell you, account by account, what concessions each creditor offers.

Where a DMP is the right tool

  • Total unsecured debt between roughly $5,000 and $100,000
  • Steady monthly income, even if tight
  • You can commit to a single payment in the $200–$900/month range
  • You are willing to close the enrolled credit accounts (a DMP requirement)
  • You want to repay the debt, not erase it

Where a DMP is not the right tool

We will tell you. The free counseling session ends with a written action plan — sometimes that plan recommends a consolidation loan, a referral to a Utah consumer attorney, or simply a tighter budget without enrolment. A nonprofit counselor’s job is to identify the cheapest path out, not to enrol you.2

For the side-by-side decision matrix, see DMP vs. Debt Consolidation Loan and Debt Relief Options Compared.


Cost and timeline of a DMP

What it costs

Reputable nonprofit DMP fees typically include a one-time set-up fee (commonly $0–$75) and a modest monthly administrative fee (commonly $25–$50), with totals capped well below what for-profit debt-settlement firms charge. Where Utah regulators (notably the Utah Department of Financial Institutions) impose additional caps or registration requirements on credit-counseling and debt-adjustment activity, APFSC operates within those limits. Your written disclosure will show every fee before you enrol.

APFSC fees are disclosed in writing before you enrol. There are no enrolment fees that exceed what Utah law permits, no “monthly maintenance” charges hidden off the disclosure, and no fees taken from your first payment before any creditor has received a dollar.

How long it takes

Most DMP clients complete their plan in 3 to 5 years. Two illustrative client outcomes (names changed, dollars rounded):

  • $14,569 across 4 cards, 21-year minimum-payment payoff → 5-year DMP payoff. Monthly payment dropped from $380 to $288; total interest fell from $17,563 to $2,699; interest saved: $14,864.
  • $28,776 across 5 cards, 26-year minimum-payment payoff → 5-year DMP payoff. Monthly payment dropped from $750 to $568; total interest fell from $35,322 to $5,331; interest saved: $29,991.

Your numbers will differ. The free counseling session produces a written projection specific to your accounts.


Utah consumer-debt law you should know

Knowing Utah law before you talk to a collector — or to any counselor — keeps you from giving up rights you actually have.

Statute of limitations on credit-card debt in Utah

The statute of limitations for collection lawsuits on credit-card debt and other written contracts in Utah is 6 years under Utah Code § 78B-2-309. The clock generally runs from the date of the last payment or the last written acknowledgment of the debt.

A debt past the statute is still owed — but it becomes harder for a creditor to enforce in court. Making a partial payment or written acknowledgment can restart the clock under Utah law. If you are being sued on an old account, consult a Utah consumer attorney before responding or paying anything.

Wage garnishment in Utah

Utah follows the federal wage-garnishment cap: a judgment creditor may garnish the lesser of 25% of weekly disposable earnings or the amount by which weekly disposable earnings exceed 30× the federal minimum wage. Public-benefit income (Social Security, SSI, unemployment, most veterans’ benefits) is generally exempt. A creditor must first sue, win, and obtain a judgment before any wage attachment is possible.

Who regulates credit counselors and debt-relief agencies in Utah

Credit-counseling and Debt Management Plan agencies operating with Utah consumers are regulated primarily by the Utah Department of Financial Institutions. Any agency that should appear in the Utah Department of Financial Institutions’s database — and doesn’t — should be treated as a red flag. The Utah Division of Consumer Protection is where consumer complaints against any agency, including APFSC, would surface; check it before you sign anything.

For federal bankruptcy-context only: the U.S. Trustee Program’s Chapter 7 means-test median income for a four-person household in Utah is approximately $131,741 (figure updated periodically by EOUST).5 We mention this purely because filers in some states qualify for Chapter 7 more easily than in others; bankruptcy is not a service APFSC offers.


How to verify a credit counselor serving Utah

Before you sign anything — with APFSC or anyone else — run these checks. They take fifteen minutes:

  1. DOJ-approved counseling agency list. justice.gov/ust/list-credit-counseling-agencies-approved-pursuant-11-usc-111.5 APFSC is listed for the federal district(s) covering Utah.
  2. Utah state regulator. Utah Department of Financial Institutions — confirm any state licence or registration that Utah requires of a debt-adjuster or DMP agency. If a counselor refuses to identify the Utah regulator they’re registered with, that’s a sign to walk.
  3. Utah Attorney General consumer complaints. Utah Division of Consumer Protection — search the agency’s exact legal name. Look at the pattern, not the existence, of complaints.
  4. IRS Tax Exempt Organization Search. apps.irs.gov/app/eos — verify the 501(c)(3) status.
  5. BBB and CFPB Consumer Complaint Database. A clean record at both is the floor, not the ceiling.

The longer playbook is in Is Nonprofit Credit Counseling Legitimate? and DOJ-Approved Credit Counseling Explained.

Federal credit-counseling law in plain English

Under 11 U.S.C. § 109(h), any individual filing personal bankruptcy must complete a credit counseling session with a DOJ-approved agency within 180 days before filing, and a financial-management course before discharge.5 APFSC is approved to provide both certificates. We are not a bankruptcy law firm and we do not file bankruptcies — if filing turns out to be the right tool for you, your counselor will refer you to a Utah consumer bankruptcy attorney. We do not earn anything from a bankruptcy referral. (Tax treatment of canceled debt is covered in IRS Publication 46813; bankruptcy-tax interaction in IRS Publication 9084.)


APFSC at a glance

Credential What it means How to verify
DOJ-approved (11 U.S.C. § 111) Authorised to provide pre-bankruptcy counseling and debtor education DOJ approved-agency list
501(c)(3) nonprofit Tax-exempt, mission-driven IRS Tax Exempt Organization Search
BSI ISO 9001:2015 #0047884258 Quality-management system independently audited BSI certificate directory
BBB Accredited Business Adheres to BBB standards of marketplace trust BBB profile
NACCC-certified counselors Proctored exam + 16 CEU hours every two years fcnonline.org

Contact APFSC Utah

1108 East South Union Avenue
Midvale, UT 84047
1-800-682-4007 · Monday–Friday
Get directions · Book consultation

Counseling is delivered by phone and secure web. Walk-in counseling at the Midvale address is by appointment only.


Frequently asked questions

Is credit counseling free for Utahns?
The counseling session is free at APFSC. If you enrol in a Debt Management Plan, modest monthly administrative fees apply, capped by Utah regulation. Every fee is disclosed in writing before enrolment.

Will a DMP hurt my credit score?
Enrolling in a DMP does not, by itself, lower your FICO or VantageScore. What can affect your score: the closing of revolving accounts that a DMP requires, and any late payments already on file before you enrolled. Most clients see scores recover within 12–24 months of finishing. Detail: How a DMP Affects Your Credit Score.

Can a Utah creditor garnish my wages?
Yes, but only after a creditor has sued and obtained a judgment. Utah follows the federal cap (lesser of 25% of disposable earnings or the amount above 30× federal minimum wage), and Social Security / SSI / unemployment are exempt.

What is the statute of limitations on credit-card debt in Utah?
6 years from the date of last payment or written acknowledgment, under Utah Code § 78B-2-309. After that, the creditor’s right to sue is generally extinguished — but the debt remains legally owed and can affect credit reports.

Should I take a debt-consolidation loan instead of a DMP?
Sometimes. A consolidation loan is cheaper if you qualify for a single-digit APR and you have already fixed the spending that created the debt. If your credit is bruised or you are still using cards to cover the gap, the loan typically makes things worse. Full comparison: DMP vs. Debt Consolidation Loan.

What if bankruptcy is the right answer for me?
We’ll tell you, and refer you to a Utah consumer bankruptcy attorney. Federal law requires credit counseling with a DOJ-approved agency in the 180 days before filing, and APFSC issues that certificate. We do not file bankruptcies.

What is the typical APR reduction APFSC negotiates for Utahns?
Card-by-card, but most national issuers participating in DMP programs reduce APRs into single digits or low teens for the duration of the plan. Some issuers reduce more aggressively for cardholders who were already past due.

How does APFSC handle a Utahn who has joint debt with a spouse?
Both spouses can enrol; one spouse can enrol; or only the debts in one spouse’s name can be included. Your counselor will walk through the Utah marital-property implications and the credit-reporting consequences for each scenario.

How is APFSC funded if counseling is free?
Primarily by fair-share contributions from creditors — small percentages of the funds APFSC remits on behalf of DMP clients. That model is the industry-standard nonprofit credit-counseling funding structure and is disclosed in every client agreement.


Ready to talk to a counselor about your Utah debt?

A free APFSC counseling session is the lowest-risk move a Utahn carrying unsecured debt can make this month. We will tell you what works for your numbers — even if the answer is not a DMP.

Book your free consultation →
or call 1-800-682-4007, Monday–Friday.

APFSC · serving Utah · 1108 East South Union Avenue, Midvale, UT 84047

DOJ-approved · 501(c)(3) nonprofit · BSI ISO 9001:2015 #0047884258 · BBB Accredited · Counselors NACCC-certified · Serving all Utahns · No upsell · No obligation


  • [[link: pillar-01-credit-counseling-guide]]
  • [[link: pillar-02-debt-relief-options-compared]]
  • [[link: draft-01-dmp-vs-consolidation]]
  • [[link: draft-02-nonprofit-credit-counseling-legit]]
  • [[link: draft-03-dmp-credit-score-impact]]
  • [[link: draft-04-doj-approved-credit-counseling]]

Footnotes


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  1. myFICO, “Average credit-card debt and APR by state,” accessed 2026. https://www.myfico.com/credit-education/blog 

  2. Federal Trade Commission, “Coping with Debt.” https://consumer.ftc.gov/articles/coping-debt 

  3. IRS Publication 4681, “Canceled Debts, Foreclosures, Repossessions, and Abandonments.” https://www.irs.gov/pub/irs-pdf/p4681.pdf 

  4. IRS Publication 908, “Bankruptcy Tax Guide.” https://www.irs.gov/pub/irs-pdf/p908.pdf 

  5. U.S. Department of Justice, U.S. Trustee Program — Approved Credit Counseling Agencies (11 U.S.C. § 111). https://www.justice.gov/ust/list-credit-counseling-agencies-approved-pursuant-11-usc-111 

  6. Consumer Financial Protection Bureau, “What is a debt relief program and how do I know if I should use one?” https://www.consumerfinance.gov/ask-cfpb/what-is-a-debt-relief-program-and-how-do-i-know-if-i-should-use-one-en-1457/ 

  7. National Association of Certified Credit Counselors. https://fcnonline.org/ 

© 2017 – 2026 American Pacific Financial Services Corp (APFSC). All rights reserved. APFSC does not loan money.

APFSC is a U.S. Department of Justice–approved 501(c)(3) nonprofit credit counseling agency. All Credit Counseling sessions are offered free of charge in compliance with federal and state guidelines.