Oregon Debt Relief Services and Financial Counseling | APFSC

Debt Relief Programs

Oregon Debt Relief & Credit Counseling Services

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If you’re struggling with debt in Oregon, you’re not alone. Whether you live in Portland, Eugene, Salem, or a small town along the coast or in the mountains, many Oregonians are feeling the weight of credit card bills, student loan payments, and rising costs. At APFSC, we provide professional, non-profit debt relief and credit counseling services to help you take back control of your finances and work toward a debt-free future.

The Growing Debt Problem in Oregon

Debt in the Beaver State: The Bigger Picture

Oregon’s scenic beauty and growing job market can’t always shield its residents from financial stress. The average credit card debt per borrower in Oregon is over $5,800. On top of that, the average student loan debt exceeds $37,000—one of the highest in the country. Around 11.3% of residents are currently repaying student loans.

With inflation, high housing costs (especially in metro areas), and rising utility and transportation prices, many households rely on credit just to keep up. Unfortunately, the interest quickly adds up, turning short-term solutions into long-term problems.

That’s where we step in—with clear solutions, not judgment.

How APFSC Helps Oregon Residents Manage Debt

We begin with a free consultation with a certified credit counselor who reviews your income, expenses, and debts. If you qualify, we’ll design a customized Debt Management Plan (DMP) that combines your unsecured debts into one monthly payment—with lower interest rates and no surprises.

Here’s how we help:

  • Combine multiple debts into one manageable payment

  • Negotiate with creditors to reduce or eliminate interest

  • End late fees, collection harassment, and financial stress

  • Help you pay off debt in 3 to 5 years

  • Offer tools and support to build lasting financial wellness

This is not a loan. It’s a structured, proven system that helps you repay what you owe—faster and with less stress.

Common Reasons Oregonians Fall Into Debt

  • High housing costs in metro areas like Portland and Bend

  • Out-of-pocket medical bills or emergencies

  • Income gaps from layoffs or seasonal work

  • Credit card usage for day-to-day living expenses

  • Student loan repayment challenges after graduation

Why a Debt Management Plan Works

A Debt Management Plan (DMP) is ideal for people who want to pay off their debts in full, but need help simplifying their finances and negotiating better terms. Once enrolled, you make a single monthly payment to APFSC. We distribute it to your creditors—often at reduced interest rates and with fewer fees.

DMP benefits include:

  • Predictable monthly payments
  • Reduced interest rates from most major creditors
  • No need for new loans or credit checks
  • Protection from collections and legal action
  • Steady credit score improvement with on-time payments

If you’ve been struggling to keep up, this plan brings structure, support, and relief.

Talk to a HUD-certified housing counselor to get help with the housing challenges you’re facing.

Your Rights as a Consumer in Oregon

Oregon residents are protected by the Fair Debt Collection Practices Act (FDCPA), which restricts what collectors can say and do when contacting you. Additionally, Oregon has a statute of limitations that limits how long creditors can sue over unpaid debt—typically six years for most accounts.

If you’re unsure about your legal options, or if you’re dealing with harassing phone calls, we’ll help you understand your rights and respond with confidence.

Oregon Debt Statistics

Why Choose APFSC?

As a non-profit organization, APFSC is focused on helping you—not profiting from your situation. We offer judgment-free support, transparent options, and actionable steps to help you get back on track.

When you contact us, you’ll speak with a certified counselor who understands the financial challenges unique to Oregon. You’ll receive a personalized action plan based on your income, debt, and long-term goals. There’s no obligation, and your first session is completely free.

Talk to a HUD-certified housing counselor to get help with the housing challenges you’re facing.

Case Studies

Michelle from Oregon

“They walked me through every step with patience. I never felt alone.”

Before enrolling in a debt relief program:
  • Total unsecured debt: $34,648.01
  • Estimated interest charges: $42,661.51
  • Time to payoff: 27 years, 3 months
After enrolling in a debt management program:
  • Monthly payment reduced from $903.46 to $684.44
  • Total interest charges: $6,418.31
  • Time to payoff: 5 years

22 years, 3 months

Time Saved

$684.44

Monthly Savings

$36,243.20

Interest Saved

Nancy from Oregon

“The support team was incredible. They helped me regain control of my finances.”

Before enrolling in a debt relief program:
  • Total unsecured debt: $14,569.43
  • Estimated interest charges: $17,563.30
  • Time to payoff: 21 years, 11 months
After enrolling in a debt management program:
  • Monthly payment reduced from $379.91 to $287.81
  • Total interest charges: $2,698.89
  • Time to payoff: 5 years

16 years, 11 months

Time Saved

$287.81

Monthly Savings

$14,864.41

Interest Saved

Approved agency for all major creditors including

us-bank
citi-bank
jp-morgan
barclays
discover
capital one bank
wells-fargo
usaa
pnc
navy-federal
synchrony
american-express



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Credit Counseling and Debt Management in Oregon | APFSC

Reviewed by an APFSC NACCC-Certified Credit Counselor · Last updated 2026-05-13

APFSC Oregon · 780 Commercial Street SE Suite 100 · Salem, OR 97301 · 1-800-682-4007
Free consultation · Nonprofit · DOJ-approved · No obligation

American Pacific Financial Services Corp (APFSC) is a 501(c)(3) nonprofit credit counseling agency serving Oregonians. We are approved by the U.S. Department of Justice under 11 U.S.C. § 1115, BSI-certified to ISO 9001:2015 (cert #0047884258), a BBB Accredited Business, and our credit counselors are NACCC-certified.7

Note on this address. 780 Commercial Street SE Suite 100, Salem, OR 97301 is APFSC’s registered office in Oregon (registered-agent service: CT Corporation System). All counseling is delivered by phone and secure web by counselors operating from APFSC’s nonprofit headquarters; the Salem address is the agency’s legal contact point for Oregon service-of-process and regulatory correspondence. Walk-in counseling is not offered at this address.

Talk to a counselor about your Oregon debt today

Call 1-800-682-4007 Monday–Friday, or book your free consultation online. The first session is free, there is no upsell, and a NACCC-certified counselor — not a salesperson — will review your income, expenses, and debts and tell you what actually works for your numbers under Oregon law.



Why Oregonians call APFSC

Oregon’s cost of living has run ahead of household income for most of the past decade. When a paycheck doesn’t stretch to cover rent, groceries, and a car payment, the gap typically closes with credit cards — and unsecured balances compound at APRs that now routinely exceed 22%. Average credit-card balance per borrower in Oregon: {VERIFY: avg credit-card balance per borrower from myFICO state data}.1

Oregonians who call APFSC are typically carrying $5,000–$40,000 in unsecured debt — credit cards, medical bills, personal loans, collections — spread across three to five accounts. At minimum payments and current APRs, that profile takes 20 to 27 years to retire and costs more in interest than the original principal.6 A Debt Management Plan compresses that to 3 to 5 years with a single monthly payment.

We are nonprofit. We do not sell loans, debt-settlement services, or credit-repair gimmicks. The counseling session is free whether or not you ever enrol in a plan.

Counseling reaches every county in Oregon — from Portland, Salem, Eugene, Gresham, and Hillsboro to smaller communities in between.


What a Debt Management Plan does for Oregonians

A Debt Management Plan (DMP) is a structured 36–60-month repayment program administered by APFSC on your behalf. It is not a loan — you are not borrowing money. It is not debt settlement — you repay the full principal. It is a coordinated repayment of your existing unsecured debts at concessions APFSC has pre-negotiated with most major creditors.6

What a DMP changes for a Oregonian

  • One consolidated monthly payment to APFSC, drawn by ACH on a date you choose
  • Lowered interest rates on enrolled accounts (often into single digits) under each creditor’s published DMP-acceptance policy
  • Waived late and over-limit fees on enrolled accounts
  • Collection calls stop on enrolled accounts as soon as creditors accept the proposal
  • A predictable payoff date, usually 36–60 months from enrolment

Creditors APFSC works with

National card issuers — Chase, Citi, Capital One, Discover, Bank of America, Wells Fargo, Synchrony, U.S. Bank, American Express — all maintain standing DMP-acceptance programs that apply uniformly to your Oregon accounts. Regional banks and credit unions operating in Oregon typically also participate. Your counselor will tell you, account by account, what concessions each creditor offers.

Where a DMP is the right tool

  • Total unsecured debt between roughly $5,000 and $100,000
  • Steady monthly income, even if tight
  • You can commit to a single payment in the $200–$900/month range
  • You are willing to close the enrolled credit accounts (a DMP requirement)
  • You want to repay the debt, not erase it

Where a DMP is not the right tool

We will tell you. The free counseling session ends with a written action plan — sometimes that plan recommends a consolidation loan, a referral to a Oregon consumer attorney, or simply a tighter budget without enrolment. A nonprofit counselor’s job is to identify the cheapest path out, not to enrol you.2

For the side-by-side decision matrix, see DMP vs. Debt Consolidation Loan and Debt Relief Options Compared.


Cost and timeline of a DMP

What it costs

Reputable nonprofit DMP fees typically include a one-time set-up fee (commonly $0–$75) and a modest monthly administrative fee (commonly $25–$50), with totals capped well below what for-profit debt-settlement firms charge. Where Oregon regulators (notably the Oregon Division of Financial Regulation) impose additional caps or registration requirements on credit-counseling and debt-adjustment activity, APFSC operates within those limits. Your written disclosure will show every fee before you enrol.

APFSC fees are disclosed in writing before you enrol. There are no enrolment fees that exceed what Oregon law permits, no “monthly maintenance” charges hidden off the disclosure, and no fees taken from your first payment before any creditor has received a dollar.

How long it takes

Most DMP clients complete their plan in 3 to 5 years. Two illustrative client outcomes (names changed, dollars rounded):

  • $14,569 across 4 cards, 21-year minimum-payment payoff → 5-year DMP payoff. Monthly payment dropped from $380 to $288; total interest fell from $17,563 to $2,699; interest saved: $14,864.
  • $28,776 across 5 cards, 26-year minimum-payment payoff → 5-year DMP payoff. Monthly payment dropped from $750 to $568; total interest fell from $35,322 to $5,331; interest saved: $29,991.

Your numbers will differ. The free counseling session produces a written projection specific to your accounts.


Oregon consumer-debt law you should know

Knowing Oregon law before you talk to a collector — or to any counselor — keeps you from giving up rights you actually have.

Statute of limitations on credit-card debt in Oregon

The statute of limitations for collection lawsuits on credit-card debt and other written contracts in Oregon is 6 years under Or. Rev. Stat. § 12.080. The clock generally runs from the date of the last payment or the last written acknowledgment of the debt.

A debt past the statute is still owed — but it becomes harder for a creditor to enforce in court. Making a partial payment or written acknowledgment can restart the clock under Oregon law. If you are being sued on an old account, consult a Oregon consumer attorney before responding or paying anything.

Wage garnishment in Oregon

Oregon follows the federal wage-garnishment cap: a judgment creditor may garnish the lesser of 25% of weekly disposable earnings or the amount by which weekly disposable earnings exceed 30× the federal minimum wage. Public-benefit income (Social Security, SSI, unemployment, most veterans’ benefits) is generally exempt. A creditor must first sue, win, and obtain a judgment before any wage attachment is possible.

Who regulates credit counselors and debt-relief agencies in Oregon

Credit-counseling and Debt Management Plan agencies operating with Oregon consumers are regulated primarily by the Oregon Division of Financial Regulation. Any agency that should appear in the Oregon Division of Financial Regulation’s database — and doesn’t — should be treated as a red flag. The Oregon Department of Justice Consumer Protection is where consumer complaints against any agency, including APFSC, would surface; check it before you sign anything.

For federal bankruptcy-context only: the U.S. Trustee Program’s Chapter 7 means-test median income for a four-person household in Oregon is approximately $140,024 (figure updated periodically by EOUST).5 We mention this purely because filers in some states qualify for Chapter 7 more easily than in others; bankruptcy is not a service APFSC offers.


How to verify a credit counselor serving Oregon

Before you sign anything — with APFSC or anyone else — run these checks. They take fifteen minutes:

  1. DOJ-approved counseling agency list. justice.gov/ust/list-credit-counseling-agencies-approved-pursuant-11-usc-111.5 APFSC is listed for the federal district(s) covering Oregon.
  2. Oregon state regulator. Oregon Division of Financial Regulation — confirm any state licence or registration that Oregon requires of a debt-adjuster or DMP agency. If a counselor refuses to identify the Oregon regulator they’re registered with, that’s a sign to walk.
  3. Oregon Attorney General consumer complaints. Oregon Department of Justice Consumer Protection — search the agency’s exact legal name. Look at the pattern, not the existence, of complaints.
  4. IRS Tax Exempt Organization Search. apps.irs.gov/app/eos — verify the 501(c)(3) status.
  5. BBB and CFPB Consumer Complaint Database. A clean record at both is the floor, not the ceiling.

The longer playbook is in Is Nonprofit Credit Counseling Legitimate? and DOJ-Approved Credit Counseling Explained.

Federal credit-counseling law in plain English

Under 11 U.S.C. § 109(h), any individual filing personal bankruptcy must complete a credit counseling session with a DOJ-approved agency within 180 days before filing, and a financial-management course before discharge.5 APFSC is approved to provide both certificates. We are not a bankruptcy law firm and we do not file bankruptcies — if filing turns out to be the right tool for you, your counselor will refer you to a Oregon consumer bankruptcy attorney. We do not earn anything from a bankruptcy referral. (Tax treatment of canceled debt is covered in IRS Publication 46813; bankruptcy-tax interaction in IRS Publication 9084.)


APFSC at a glance

Credential What it means How to verify
DOJ-approved (11 U.S.C. § 111) Authorised to provide pre-bankruptcy counseling and debtor education DOJ approved-agency list
501(c)(3) nonprofit Tax-exempt, mission-driven IRS Tax Exempt Organization Search
BSI ISO 9001:2015 #0047884258 Quality-management system independently audited BSI certificate directory
BBB Accredited Business Adheres to BBB standards of marketplace trust BBB profile
NACCC-certified counselors Proctored exam + 16 CEU hours every two years fcnonline.org

Contact APFSC Oregon

780 Commercial Street SE Suite 100
Salem, OR 97301
1-800-682-4007 · Monday–Friday
Get directions · Book consultation

Counseling is delivered by phone and secure web. Walk-in counseling at the Salem address is by appointment only.


Frequently asked questions

Is credit counseling free for Oregonians?
The counseling session is free at APFSC. If you enrol in a Debt Management Plan, modest monthly administrative fees apply, capped by Oregon regulation. Every fee is disclosed in writing before enrolment.

Will a DMP hurt my credit score?
Enrolling in a DMP does not, by itself, lower your FICO or VantageScore. What can affect your score: the closing of revolving accounts that a DMP requires, and any late payments already on file before you enrolled. Most clients see scores recover within 12–24 months of finishing. Detail: How a DMP Affects Your Credit Score.

Can a Oregon creditor garnish my wages?
Yes, but only after a creditor has sued and obtained a judgment. Oregon follows the federal cap (lesser of 25% of disposable earnings or the amount above 30× federal minimum wage), and Social Security / SSI / unemployment are exempt.

What is the statute of limitations on credit-card debt in Oregon?
6 years from the date of last payment or written acknowledgment, under Or. Rev. Stat. § 12.080. After that, the creditor’s right to sue is generally extinguished — but the debt remains legally owed and can affect credit reports.

Should I take a debt-consolidation loan instead of a DMP?
Sometimes. A consolidation loan is cheaper if you qualify for a single-digit APR and you have already fixed the spending that created the debt. If your credit is bruised or you are still using cards to cover the gap, the loan typically makes things worse. Full comparison: DMP vs. Debt Consolidation Loan.

What if bankruptcy is the right answer for me?
We’ll tell you, and refer you to a Oregon consumer bankruptcy attorney. Federal law requires credit counseling with a DOJ-approved agency in the 180 days before filing, and APFSC issues that certificate. We do not file bankruptcies.

What is the typical APR reduction APFSC negotiates for Oregonians?
Card-by-card, but most national issuers participating in DMP programs reduce APRs into single digits or low teens for the duration of the plan. Some issuers reduce more aggressively for cardholders who were already past due.

How does APFSC handle a Oregonian who has joint debt with a spouse?
Both spouses can enrol; one spouse can enrol; or only the debts in one spouse’s name can be included. Your counselor will walk through the Oregon marital-property implications and the credit-reporting consequences for each scenario.

How is APFSC funded if counseling is free?
Primarily by fair-share contributions from creditors — small percentages of the funds APFSC remits on behalf of DMP clients. That model is the industry-standard nonprofit credit-counseling funding structure and is disclosed in every client agreement.


Ready to talk to a counselor about your Oregon debt?

A free APFSC counseling session is the lowest-risk move a Oregonian carrying unsecured debt can make this month. We will tell you what works for your numbers — even if the answer is not a DMP.

Book your free consultation →
or call 1-800-682-4007, Monday–Friday.

APFSC · serving Oregon · 780 Commercial Street SE Suite 100, Salem, OR 97301

DOJ-approved · 501(c)(3) nonprofit · BSI ISO 9001:2015 #0047884258 · BBB Accredited · Counselors NACCC-certified · Serving all Oregonians · No upsell · No obligation


  • [[link: pillar-01-credit-counseling-guide]]
  • [[link: pillar-02-debt-relief-options-compared]]
  • [[link: draft-01-dmp-vs-consolidation]]
  • [[link: draft-02-nonprofit-credit-counseling-legit]]
  • [[link: draft-03-dmp-credit-score-impact]]
  • [[link: draft-04-doj-approved-credit-counseling]]

Footnotes


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  1. myFICO, “Average credit-card debt and APR by state,” accessed 2026. https://www.myfico.com/credit-education/blog 

  2. Federal Trade Commission, “Coping with Debt.” https://consumer.ftc.gov/articles/coping-debt 

  3. IRS Publication 4681, “Canceled Debts, Foreclosures, Repossessions, and Abandonments.” https://www.irs.gov/pub/irs-pdf/p4681.pdf 

  4. IRS Publication 908, “Bankruptcy Tax Guide.” https://www.irs.gov/pub/irs-pdf/p908.pdf 

  5. U.S. Department of Justice, U.S. Trustee Program — Approved Credit Counseling Agencies (11 U.S.C. § 111). https://www.justice.gov/ust/list-credit-counseling-agencies-approved-pursuant-11-usc-111 

  6. Consumer Financial Protection Bureau, “What is a debt relief program and how do I know if I should use one?” https://www.consumerfinance.gov/ask-cfpb/what-is-a-debt-relief-program-and-how-do-i-know-if-i-should-use-one-en-1457/ 

  7. National Association of Certified Credit Counselors. https://fcnonline.org/ 

© 2017 – 2026 American Pacific Financial Services Corp (APFSC). All rights reserved. APFSC does not loan money.

APFSC is a U.S. Department of Justice–approved 501(c)(3) nonprofit credit counseling agency. All Credit Counseling sessions are offered free of charge in compliance with federal and state guidelines.